Privacy Policy for Stewart Precision Metals Limited

This is the Privacy Policy for Stewart Precision Metals Limited, accessible from https://precision-metals.co.uk/ Stewart Precision Metals Limited whose registered office address is at: 172 Swanston Street, Dalmarnock, Glasgow, G40 4HG We are committed to maintaining the trust and confidence of our customers and visitors to our web site. We do not sell, rent or trade your information with other companies and businesses for marketing purposes; we take your data protection very seriously. This policy explains your rights under the Data Protection Act (DPA) and General Data Protection Regulation (GDPR).  It also provides detailed information about what we collect, why we need it, what we do with it and how long we store if for.

What we collect

Any personal information you submit to us via phone, email, text, social media or via our website which may be used to identify you such as your name, address, phone number and email address. Your IP address, (not linked to personally identifiable information) is logged by our web server. This is used to note your interest in our website and to help diagnose problems with our server and to administer our website. We do not follow a user’s browsing path outside of our website. We use Google analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way, which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. Click here to read Google’s privacy policy: https://policies.google.com/privacy?hl=en-Uk

Why we need it

We need your information to answer your enquiries, inform you of new services and offers, schedule our services to you, issue quotations, invoices, purchase orders, job updates and process payments via our accounting software – Xero. We may also use it for the purposes of debt recovery in case of non-payment. In connection with these purposes, we may share your personal information with third parties that perform services on our behalf, such as business partners, sub contracted labour and suppliers of products / materials). By following the links below, you can read our partners privacy policies: Statii: Privacy Policy (statii.co.uk) Xero: Privacy Notice | Xero UK We may also disclose your personal information to third parties in other circumstances, in particular:

• If we are under a duty to disclose or share your personal information to comply with any legal obligation, or to enforce or apply our terms and conditions of trading and other agreements:
• To protect the rights, property, or safety of Stewart Precision Metals Limited, our staff, our customers or others.
• In response to a request from a governmental authority (including a regulator).

Security

Our website has security measures in place to protect the loss, misuse and alteration of the information under our control. Unfortunately, no data transmission is 100% secure. As a result, while we strive to protect your personal information, Stewart Precision Metals Limited cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we have received your transmission, we make our best effort to ensure its security on our systems.

How long we store it for

We will not keep your personal information longer than is necessary, taking into account information needed for product warranty and to comply with HMRC record keeping guidelines. If you are no longer a customer of ours, after this time has elapsed, it will be destroyed, if a customer commits fraud, details will remain on file and will be shared with UK law enforcement agencies if requested.

Your rights

You have the following rights:

• The right to ask what personal information we hold about you at any time;
• The right to ask us to update and correct any out of date or incorrect personal data that we hold about you free of charge.

Should you wish to exercise either of the above rights you can email our Office Manager at: info@precision-metals.co.uk If you are not happy how we handle your personal data, you can raise a complaint with the Information Commissioners Office.  Our Company reference is: ZB456578 Further information can be found at: https://ico.org.uk

Links to other websites

This privacy policy does not cover the websites linked to this website. Those sites are not governed by this Privacy Policy, you will need to check that site’s privacy statement if you have any questions about how they use your information. This policy is reviewed regularly and was last updated on 23November 2022.